Why do business with Peng Cheng Industry CO.,LTD?
1.Good quality control: We control the quality from buy material. Before purchase material from one supplier, we will arrange professional purchaser to check their information, factory etc, ensure our material produced by a high quality supplier. We also check material cutting before produce. And every day every step will have QC department people to follow quality
2. The Most Competitive Prices: Aside from offering the largest variety of fabrics and the highest level of quality control, our product pricing is the most competitive in the international market. In fact, our competitive pricing is the primary reason for our success. We usually offer the lowest prices for the same quality products. At the same time, we maintain high quality standards and on-time delivery. Short-term gain is not our goal; instead long- term growth with our customers is
3. On-time Delivery: We understand that prompt delivery is critical to our customer. So we have established a special order monitoring and control system to assure that every order is fulfilled on or before the delivery date.
4. Comprehensive Customer Service: Each order is monitored by one of our merchandiser, to ensure complete customer satisfaction. Our merchandiser will provide in-person customer service to the customer until they are completely satisfied with the received shipment. In the future our on-line business will allows our customers to track the status of their orders 24 hours a day, 7 days a week.
Q: How long need take one quotation?
A: Normally, we will reply to within 12 hours, except special material.
Q: What is your Corporation stratagem?
A: At beginning, we do OEM for global famous brands. During this period, we continually improve and strengthen us, always following the fashion current of the world and enhance our designing ability gradually. We are planning to get into the ODM stage at present.
Q: What is your output per month?
A: Now we could produce about 20,000pcs like travel bags.
Q: What are your payment terms?
Normally the following 3 terms of payment are acceptable:
A: 1) Order values less than US$50,000, 40% deposit by T/T (bank transfer), Balance of payment at least 4 days before exit factory or copy of bill of lading by fax or email.
2) Order values more than US$ 50,000, we will accept L/C (Letter of Credit) at sight. All bank charges are at L/C applicant’s cost for amount
3) For small order, cash or T/T 50% advance and 50% T/T before delivery.
Q: What are your holidays?
A: We have 3 major holidays.
1) Chinese New Year
This date is different each year and is usually late January or in February for 10-14days, Production and shipping schedules get very tight at this time.
2) Labour Day
May 1 to 7
3) Founding Day Anniversary
October 1 to 7
Q: How much for a standard sample?
A: Sample charges apply and are sent on a collect basis. You may also provide us with your freight collect account number with one of the major world-wide express companies (eg.: DHL, UPS, Fedex, TNT, etc.). All expenses are payable prior to a sample being sent.
Regular customers may not be charged except for courier costs.
Q: How much for an approved sample if I have placed an order?
A: There is no charge if you have placed your order, signed and sent back our Sales confirmation and paid the deposit (if applicable) except for the express charges .
2. Color: You are suggested to use PANTONE color guide to let us know the exact colors you are aftering; also you can specify color fastness rate or just let us know you need reactive dyeing or directive dyeing;
3. Sizes: specific sizes are desired which will lead to a reasonable quotation;
4. Label or logo requirements: Your artwork can be sent to us by e-mail or CD;
5. Order Quantity: at present moment, we set the min order quantity at 1,000pcs for one color and one size, which we will lower further to cater to more small business;
6. Delivery deadline.
Q: How to inspect products?
A: You can arrange your own company staff or 3rd part inspection company to inspect the goods before shipping and then do the payment.
Q: What are your inspection standard?
A: Normally, our standard are 2.5:4.0, also depend on customer request.